A viral video of a woman violently hitting a Zomato delivery man with her shoe is going viral. The assault in the viral clip has left netizens calling for justice for delivery agents.
Assault on the delivery agent
A shocking video of an unknown woman hitting a Zomato delivery agent with her footwear in the middle of a road has gone viral on the internet. A friend of the customer who had placed the order shared the video of the incident on Twitter, urging the company to investigate the issue and take proper action.
Tagging Zomato in the post, Deepika Narayan Bhardwaj tweeted, “Can anyone hit your delivery executives like this anywhere? This delivery boy was delivering @bogas04 (https://twitter.com/bogas04) order (#4267443050) when she hit him with her shoes. He’s crying. It happened 6 days ago. No update from you yet. Why? How can she hit like that?”
Hello @zomatocare @zomato
Can anyone hit ur delivery executives like this anywhere? This delivery boy was delivering @bogas04 order (#4267443050) when she hit him with her shoes. He's crying. It happened 6 days ago. No update from you yet. Why? How can she hit like that? pic.twitter.com/8s64jcoXYb
— Deepika Narayan Bhardwaj (@DeepikaBhardwaj) August 22, 2022
The incident took place on August 15, but the location of the video was not revealed. Another user added that the terrified agent came running to him, crying that he might lose his job.
He said that he was confused as to “why a woman would hit an agent for a sandwich”. He added that the agent told the woman that it wasn’t her order and she should look at her food bill to tally the same. “She didn’t listen and started hitting him.”
The user said he had informed Zomato customer care while he was tracking the order, but there was no response at first.
Luckily bystanders recorded the incident on video, though at the moment he hasn't received one with audio. Should probably get it by tomorrow.
I tried calling customer care but they weren't able to understand and weren't helpful.
— dj (@bogas04) August 15, 2022
He added that he called up Zomato customer care and requested them to help. But they asked him to ask the agent to call rider support for help. The delivery agent called for support but he could not follow the instructions as the support staff spoke in Kannada, which he could not understand.
I'm tweeting so that the DE gets justice and job security.
I asked the customer representative to connect me with their superior to explain it better.
Please look into this urgently and help him. Looking forward to explain further on call.
— dj (@bogas04) August 15, 2022
Zomato later reacted to Deepika’s tweet and said that they are getting the incident checked and will soon contact the delivery partner.
Hi Deepika, thanks for highlighting this, we're looking into this and will contact the delivery partner. https://t.co/jcTFuGSv2G
— zomato care (@zomatocare) August 22, 2022
All this while, the video had already gone viral, and netizens poured in their views about such inhumane behavior raising concern about the safety of delivery agents. Many users said that a complaint should be registered against the culprit and strict action should be taken against her. Many even urged that the local police commissioner should be involved as the incident was serious in nature.
How we Indians have become so uncivilised and how such rowdy behaviour has crept in these educated upper middle class… Saala isse aaccha to gaanv ke anpadh hain. https://t.co/PlMuJeHLfP
— Sanjay (@Sanjaypro) August 23, 2022
Lol, usual customer care response. U don't need to take action against the delivery guy here, u need to take action against the woman. So don't contact the delivery guy, contact the police station for filing FIR. If u can't even safeguard ur employees nothing much can b expected
— State vs Truth (@StatevsTruth1) August 23, 2022
What's wrong with women these days?
— Apeksha (@akuleh31) August 22, 2022
It's an issue of upbringing, values inculcated more at home rather than school. I know of mothers who refuse to control their mannerless children just because he is getting good Marks.
More cases of Wmn bullying bec
1. Financial Indep
2. Laws favour women
— Milind Patwardhan (@milind45) August 23, 2022
My only question..how would the society react if the Delivery Boy had retaliated..the entire narrative would have been @zomato delivery boy hit the customer, right? The whole narrative would have changed..why has this act of hitting a delivery boy condemned? #respect
— Adv. Srinath. ஐயங்கார் (@SriIyengar) August 23, 2022
Gender equality is at loss now. This is blatant misuse of women empowerment. If she had problem, the law is there to help, instead of taking law in one's own hand.
— Devanand Trivedi🇮🇳 (@DevanandTrived2) August 23, 2022
Dear Zomato.!! How can you see your delivery boys being harassed and beaten mercilessly? They are your companies major stakeholders and representatives. When will you take legal action against the culprit? Don't act irresponsible and insensible.
— Rajneesh Tiwari (@RajneeshTrainer) August 22, 2022