10-minute food delivery by Zomato service has left the netizens to wonder if it’s possible. Some have even shown disappointment with Zomato’s new feature.
10-minute food delivery
Zomato has revealed a 10-minute food delivery service for all foodies who enjoy food at their doorstep as quickly as possible. Deepinder Goyal, the founder of Zomato, took to Twitter to share the new feature. “10-minute food delivery is coming soon on Zomato,” his tweet read. This new food delivery feature is called Zomato Instant.
Goyal, along with his tweet, shared a link to Zomato’s official blog post and wrote that the feature “will achieve the impossible while ensuring delivery partner safety”.
Announcement: 10 minute food delivery is coming soon on Zomato.
Food quality – 10/10
Delivery partner safety – 10/10
Delivery time – 10 minutes
Here’s how Zomato Instant will achieve the impossible while ensuring delivery partner safety – https://t.co/oKs3UylPHh pic.twitter.com/JYCNFgMRQz
— Deepinder Goyal (@deepigoyal) March 21, 2022
“We do not put any pressure on delivery partners to deliver food quickly. Nor do we penalize delivery partners for late deliveries. The delivery partners are not informed of the promised time of delivery. Time optimization does not happen on the road and does not put any lives at risk,” he said..
Hello twitter, good morning 🙂
I just want to tell you more about how 10-minute delivery works, and how it is as safe for our delivery partners as 30-minute delivery.
This time, please take 2 minutes to read through this (before the outrage) 😀
(1/2) https://t.co/PKKn97NhTf pic.twitter.com/NAfw20K1rF
— Deepinder Goyal (@deepigoyal) March 22, 2022
However, Twitter did not seem to be pleased with the resolution. After the statement, a backlash followed on social media. While a section of the users were cheered by the fact that now their food will be delivered in no time, other Twitter users were worried about the safety of the delivery boys.
Dhandho uncle, stop exploiting your workers and treat them as humans with dignity
— V (@AgentSaffron) March 21, 2022
10 min mein Fresh bana kar deliver ho jayega? Why putting risk to life of delivery boy?
Pro 30 min delivery itself was ok, 20 min bacha kar jyadatar log Whatsapp, FB/Twitter par hi to spend karenge?
— Vikrant ~ विक्रांत (@vikrantkumar) March 21, 2022
Arey bhai nahi chahiye 10 min me delivery. Delivery wale ki jaan mat lo..
— Shakthi Pavithran 🇮🇳 (@Shakthi113) March 21, 2022
"we will not penalise delivery partners for the late deliveries"
but that doesn't mean you will not incentivise them
— Tina Gurnaney (@TinaGurnaney) March 21, 2022
Zomato delivery agent will have to cook on the bike in Mumbai Traffic to deliver the food in 10 mins! 😜 pic.twitter.com/MRbn1ChwJs
— Roads of Mumbai 🇮🇳 (@RoadsOfMumbai) March 22, 2022
10 min 🙄
Delivery guy would be coming in a rush, driving bike on a higher speed than usual.
Why to risk someone's life just for few mins delay.
Even if I get a chance to choose 10 min delivery. I am not going to opt for it.
— Vibhor Varshney (@nakulvibhor) March 21, 2022
Recieved in 10 minutes from @zomato
Thank you @deepigoyal for such a fast delviery #Zomato pic.twitter.com/koWLeaKhQx
— XiJinping (@PresidentCCP1) March 21, 2022
Unkil pehle ye dekhiye ki restaurant ke offline or online rate same ho warna : pic.twitter.com/aGpHLqp5ya
— Yash Sehgal 🇮🇳 (@TheYashSehgal) March 21, 2022